This Privacy Policy (the "Policy") explains how [TO FILL: operator name] ("we", "us") handles personal data and other information in connection with MochiStamp, an AI LINE sticker creation service (the "Service"). By using the Service you agree to this Policy.
We comply with the Act on the Protection of Personal Information of Japan (APPI) and other applicable laws when handling personal data.
2. Information we collect
We collect the following information to provide the Service.
Account information
Name or nickname, email address, identifiers provided by the sign-in provider you use (for example Google), and your account settings.
Prompts, reference images and generation data
The text you enter, the style and language options you choose, any reference image you upload, the generated sticker images and ZIP files, and the status and processing logs of generation jobs.
Payment and billing information
Your plan, amounts, transaction status and billing details. Payments are processed by Creem (Merchant of Record); we never store your full card number.
Usage and device information
IP address and the approximate region derived from it, device and browser type, pages viewed, interaction records, error logs and security logs.
Cookies and similar technologies
We use cookies and local storage to keep you signed in, remember preferences such as language, hold temporary work in progress, analyse usage and prevent abuse. You can disable them in your browser, but some features may stop working.
3. How we use information
Providing the Service, generating stickers, formatting files and creating ZIP packages
Managing accounts, verifying identity and processing payments and invoices
Saving and showing your creation history
Responding to enquiries and providing support
Detecting and preventing abuse, rights infringement and security threats
Improving quality, developing new features and analysing usage
Meeting legal obligations
4. How we share information
We do not sell your personal data. We share information only as needed to run the Service, with the following recipients.
AI providers that generate images ([TO FILL: provider names and countries])
Cloud storage and CDN providers that store and deliver files ([TO FILL: provider names and countries])
Creem, our payment provider and Merchant of Record (country: [TO FILL: check Creem terms])
Authentication providers for external sign-in (for example Google)
Hosting, analytics and logging providers ([TO FILL: provider names])
Courts, government agencies and law enforcement when disclosure is required by law
5. AI processing and uploaded images
You may upload only images you own or have permission to use. Uploaded images and inputs are sent to AI providers for generation and may be stored for as long as processing requires.
We do not use your uploaded images or outputs to train AI models without your consent. [TO FILL: whether AI providers use data for training]
If you create a share link for an output, anyone who knows the URL may be able to view the image.
6. Retention
We keep personal data for as long as needed to fulfil the purposes above and for any period required by law.
Account data is kept while your account is active and deleted within a reasonable time after a deletion request. Payment records are kept for [TO FILL: number of years] years under tax and accounting laws. Outputs and uploaded images are deleted after [TO FILL: retention period].
7. Security
We apply reasonable technical and organisational safeguards, including access control, encrypted connections and supervision of contractors, to prevent leakage, loss or damage of personal data. No method of transmission or storage over the internet is completely secure, so please keep your sign-in details safe.
8. Your rights
You may ask us to disclose, correct, add to, delete, stop using or stop sharing your personal data.
Send requests to the contact in section 15. We will verify your identity and respond in accordance with applicable law, and will tell you in advance if a fee applies.
9. Deleting generated content
You may ask us to delete specific sticker packs or uploaded images. Deletion may be limited by legal retention duties, backup retention periods or records kept to prevent abuse.
10. Children
The Service is not intended for children under 13. Minors should use the Service with the consent of a parent or guardian. If we learn that we have collected personal data from a child under 13, we will delete it promptly.
11. International processing
AI generation, cloud storage, payments and other processing may be carried out by providers outside Japan. The countries involved and an outline of their data protection regimes are as follows: [TO FILL: countries and outline of their regimes].
We supervise these providers by contract to ensure appropriate safeguards.
12. Cookies and external transmission
The Service may send information from your device to external providers. The recipients, the information sent and the purposes are: [TO FILL: list of analytics and other tools].
13. Third-party links
The Service links to third-party sites such as LINE Creators Market and payment services. Their handling of personal data is governed by their own policies, for which we are not responsible.
14. Changes to this Policy
We may update this Policy when laws or the Service change. The current version is always published on this page, and we will announce significant changes within the Service. Continued use after a change means you accept the updated Policy.
15. Contact
For questions about this Policy or to exercise your rights, contact us at:
